Return and Refund Policy

Refund and Return Policy

Welcome to Art of Mentalism! We take pride in providing quality magic items, mentalism tools, and digital applications. This policy outlines the terms and conditions for refunds, returns, and replacements for all products sold on artofmentalism.in.

1. Scope of the Policy

• Physical Products: Magic props, tools, accessories, and other tangible items.
• Digital Products: Mentalism applications, e-books, video tutorials, and downloadable content.

2. Refund Policy

a. Digital Products

• All sales of digital products (e.g., apps, e-books, downloadable tutorials) are final and non-refundable.
• Once purchased, digital products cannot be returned, revoked, or exchanged due to the nature of the content.
• For any issues such as download errors or technical difficulties, contact us for assistance.

b. Physical Products

• No Refunds: Physical items are non-refundable once sold, as they often involve revealing trade secrets and intellectual property.
• Refunds are only provided in cases of:
  • Severe damage during shipping.
  • Incorrect product shipment (e.g., wrong item delivered).

c. Refund Processing

• Refunds for eligible physical products will be processed within 7-10 business days after verification.
• Refunds will be credited to the original payment method used during purchase.

3. Return and Replacement Policy

a. Non-Returnable Items

• Digital products and revealed magic tricks are strictly non-returnable.
• Ensure you review the product details carefully before making a purchase.

b. Replacement for Damaged or Incorrect Products

• Physical items that arrive damaged or incorrectly shipped are eligible for replacement.
• Conditions for eligibility:
  • The issue is reported within 48 hours of delivery.
  • Proof of damage (photos/videos) is provided.
  • The item is returned in its original packaging.

c. Return Shipping

• For approved replacements, Art of Mentalism will cover the return shipping costs.
• Customers are responsible for shipping costs if the damage occurred after delivery or due to misuse.

4. Application for Refund or Replacement

1. Contact Us: Email [email protected] or call +91-9020645214.
2. Provide Evidence: Attach clear photos/videos for physical products or describe app-related issues in detail.
3. Verification: Our team will review your request and respond within 2 business days.
4. Return the Product: If applicable, return the physical product in its original packaging to the address provided by our support team.
5. Receive Refund or Replacement: Refunds or replacements will be processed as per our policy terms.

5. Exceptions and Limitations

• Non-Refundable Products: Digital apps, e-books, and items revealing magic tricks are strictly non-refundable.
• Misuse: Products damaged due to misuse, unauthorized repairs, or improper handling are not eligible for refunds or replacements.
• Minor Issues: Cosmetic imperfections that do not affect functionality are not valid for claims.

6. Contact Us

For queries or to initiate a refund/return request, reach out to us:

• Email: [email protected]
• Phone: +91-9020645214
• Website: www.artofmentalism.in

7. Acknowledgment and Agreement

By purchasing from Art of Mentalism, you agree to this Refund and Return Policy. We appreciate your trust and support as you explore the art of magic and mentalism.