Financial Integrity & Transparency
Refund & Cancellation
Document ID: AS-RP-2026 | Version 3.0 | Last Updated: September 03, 2026
1. Nature of Digital Goods
At Artofmentalism.in, our educational masterclasses in Stage Hypnotism and Mentalism are premium digital products. Unlike physical goods, digital intellectual property is considered "consumed and utilized" immediately upon account activation or lesson streaming. Because access to proprietary performance secrets is granted instantly, all digital course sales are generally final and non-refundable.
2. Strict No-Refund Framework
By completing an enrollment on our portal, you acknowledge and agree that:
- LMS Portal Access: Once your account logs into the Tutor LMS Pro portal and accesses video material, your right to a refund is permanently forfeited.
- Change of Mind: We do not issue refunds for personal reasons, schedule conflicts, or "change of mind" after purchasing.
- Performance Results: Success in stage mentalism and crowd hypnosis requires personal practice and showmanship. We do not provide refunds based on subjective dissatisfaction or lack of personal practice.
3. Limited Refund Exceptions
Refund requests will only be entertained under these strict, verifiable conditions:
- Accidental Duplicate Transactions: If you were charged multiple times for the same module due to a payment gateway timeout, the duplicate charge will be refunded 100%.
- The Zero-Access Rule: If a refund is requested within 24 hours of purchase AND our backend database logs confirm that 0% of video lessons have been watched or opened.
- Unresolved Technical Inability: If a critical server error on our LMS portal prevents you from accessing the course, and our technical team is unable to resolve it within 7 business days of formal reporting.
4. Physical Props & Artifacts (Shop Orders)
For physical merchandise, tools, or stage props ordered via our shop:
- Mandatory Unboxing Video: To be eligible for a replacement or refund for damaged/missing goods, you must provide a continuous, uncut unboxing video starting from the sealed courier label.
- Defect Reporting: Damage claims must be reported to our support desk within 24 hours of delivery.
- Self-Return Model: Return shipping logistics must be managed by the customer. Original shipping fees are non-refundable.
5. Processing Timeline
Approved refunds are credited back to the original payment method (Razorpay / UPI / Credit Card / Bank Account). Please allow 7 to 10 business days for your financial institution to settle the funds into your statement.
6. Piracy Violations & Chargeback Abuse
Any account flagged for unauthorized screen recording, sharing course credentials, or filing fraudulent payment chargebacks will face immediate, permanent account termination. Such accounts permanently lose all rights to refunds, certifications, and portal access.